Get help from our knowledge base or send us a detailed message: What do you need help with?*This helps make sure you get the right answer fast.Please select one...I have a pre-sale questionI need technical supportI want to request a featureI have a billing questionI'd like to request a refundI have beta feedbackAre you having an issue with AffiliateWP or an add-on?*This provides a starting point for diagnosing an issue.Please select one...Yes, I'm having an issue with AffiliateWPYes, I'm having an issue with an add-onNo, it's something elseWhich add-on is causing an issue?*This helps narrow down where the issue is occurring.Please select an add-on...Affiliate Area ShortcodesAffiliate Area TabsAffiliate DashboardAffiliate Dashboard SharingAffiliate Forms For Gravity FormsAffiliate Forms For Ninja FormsAffiliate InfoAffiliate Landing PagesAffiliate Product RatesAllow Own ReferralsAllowed ProductsCheckout ReferralsCustom Affiliate SlugsDirect Link TrackingExternal Referral LinksForce Pending ReferralsLeaderboardLifetime CommissionsOrder Details For AffiliatesPayPal PayoutsPushover NotificationsRecurring ReferralsREST API ExtendedShow Affiliate CouponsSign Up BonusSign Up ReferralsStarting Affiliate IDStore CreditTiered Affiliate RatesWooCommerce Redirect AffiliatesZapier for AffiliateWPOther - mine is not listedSummary*In 10 words or less, summarize your issue or question.What's your question or comment?*Describe what's happening. The more detail we have, the better we can help you.What's your question or comment?*The more detail we have, the better we can help you.What's your feature suggestion?*Describe your vision for this feature. The more detail we have, the better we can understand it.What's your billing question?*Describe your billing question. The more detail we have, the better we can help you.What's the reason for your refund request?*We're happy to help. Provide the details of your refund request so we can help you faster.Send us files or screenshotsShow us what's happening. Hold the shift key to select multiple files. Drop files here or Accepted file types: jpg, gif, zip, png, tiff, pdf, log, txt, rtf, csv. What's the website URL where AffiliateWP is installed?Enter the full URL, like this: https://mybusiness.com Attach your system info file so we can help you fasterGo to Affiliates → Tools → System Info in your WordPress admin.Accepted file types: txt, rtf.What's your AffiliateWP license key?*This helps us quickly verify your account.What's your name?*Because saying "Hi" without a name just isn't quite the same. First name Last name What's your email address?*Enter your best email so we can get back to you. Enter email Confirm email PhoneThis field is for validation purposes and should be left unchanged.