Would you like to cancel your auto-renewal for AffiliateWP? Whether you no longer want to use our plugin or wish to renew your license manually, you can easily manage your subscription from your account.
In this tutorial, we’ll show you how to turn off auto-renewal for your AffiliateWP subscription to cancel your account.
Canceling Your AffiliateWP Subscription
AffiliateWP is a subscription-based product with an annual license. By default, your subscription will be set to auto-renew each year.
When you cancel your subscription, you’ll be able to finish out your paid term until the renewal date listed in your account. At the end of that period, you can choose to manually renew your license or just let it expire if you no longer need AffiliateWP.
To cancel your subscription, you’ll first need to log in to your AffiliateWP Account.
If you would like to check your license’s renewal date before proceeding, click on the Downloads tab.
Look for your license in the list, then check the Renewal Date section of the table.
Next, click on the Billing tab. This page will display all of your previous license payments, and all of your active subscriptions. To cancel auto-renewal on any license, scroll down to the Subscriptions section, then select Cancel.
After clicking this link, you’ll see a page asking if the AffiliateWP team can assist further. You can choose Yes, I’d like to get VIP Support! if you’d like to contact support for assistance, or you can choose No thanks, continue cancelling to proceed with the cancellation.
Select the option that makes the most sense for you.
Getting Help from Support
If you decide that you’d like to get help from support, you’ll be linked to our contact form. Here you can share all of the details on how our team can best help out.
Complete all the required fields and click the Submit button at the bottom of the screen. Our support team will reach out to you as soon as possible to discuss your issue and help you resolve it.
Continuing with Cancellation
If you decide to continue with the cancellation process, you’ll be asked a couple of short questions to help improve AffiliateWP. You must complete this form in order to cancel your renewal.
Once you submit your reason for canceling, we’ll show you a list of all the paid features that you’ll lose when you no longer have access to your license. If you’re sure you want to proceed, select the Yes, I understand I will lose all the above when my plan expires checkbox. Then click Continue Cancelling.
Finally, you’ll see a confirmation page with your license expiration date, another summary of the benefits you’ll lose after your license expires, and a note reminding you that you’ll still have access to your existing features and addons.
Click Confirm Cancellation to proceed and finish the process.
Frequently Asked Questions
These are some of the top questions we see about canceling AffiliateWP licenses.
Can I get a refund?
The AffiliateWP no-risk money back guarantee offers that, if at any time within the first 14 days of opening your paid Account you decide that AffiliateWP is not for you, then just let our awesome support team know (we make it easy!).
Can I continue using AffiliateWP if I cancel my license?
If you cancel your AffiliateWP license, you’ll still have access to your existing affiliates, referrals and more. However, you will no longer receive plugin updates.
This prevents you from accessing new features and can lead to potential security risks.
That’s it! Now you know everything you need to cancel your AffiliateWP license.
If we can answer any other questions about your subscription, please get in touch with our support team and we’ll be happy to help!