Get Help - AffiliateWP

Get help from our knowledge base, or send us a detailed message:

What do you need help with?*
This helps make sure you get the right answer fast.
Are you having an issue with AffiliateWP or an add-on?*
This provides a starting point for diagnosing an issue.
Which add-on is causing an issue?*
This helps narrow down where the issue is occurring.
Summary*
In 10 words or less, summarize your issue or question.
What's your question or comment?*
Describe what's happening. The more detail we have, the better we can help you.
What's your question or comment?*
The more detail we have, the better we can help you.
What's your feature suggestion?*
Describe your vision for this feature. The more detail we have, the better we can understand it.
What's your billing question?*
Describe your billing question. The more detail we have, the better we can help you.
What's the reason for your refund request?*
We're happy to help. Provide the details of your refund request so we can help you faster.
Send us files or screenshots
Show us what's happening. Hold the shift key to select multiple files.
Drop files here or

Accepted file types: jpg, gif, zip, png, tiff, pdf, log, txt, rtf, csv.
What's the website URL where AffiliateWP is installed?
Enter the full URL, like this: https://mybusiness.com
Attach your system info file so we can help you faster
Go to Affiliates → Tools → System Info in your WordPress admin.
Accepted file types: txt, rtf.
What's your AffiliateWP license key?*
This helps us quickly verify your account.
What's your name?*
Because saying "Hi" without a name just isn't quite the same.
First name Last name
What's your email address?*
Enter your best email so we can get back to you.
Enter email Confirm email